A serious accident happens on a Tuesday at 3:40 pm. In the minutes that follow, decisions are made that will shape victim care, the safety of other employees, the quality of the investigation and the authorities’ trust. A prepared crisis team makes the difference; an improvised one adds confusion to urgency.
What your crisis team must do in the first hour
- Protect: emergency response, securing the area, stopping exposed activities.
- Alert: leadership, families, relevant authorities, insurer, in a pre-defined order.
- Log: open a time-stamped record of every fact and decision.
- Preserve: freeze the scene and the evidence for the investigation.
- Communicate: a factual internal message, one voice externally.
The investigation starts in the first hours
Witness statements, photos, equipment condition, process data: what is not gathered quickly is often lost. An investigation team appointed in advance — or available as a turnkey service — makes it possible to establish facts without distorting them, then analyse technical, human and organisational causes.
Is your crisis team ready for tomorrow morning? A two-hour tabletop exercise is often enough to find out.
Prepare your crisis team
Set-up, training and exercises: let’s talk about your preparedness.
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