Crisis management & major events
When the serious event happens, there is no time to improvise.
BETTERISE prepares your people, builds an operational crisis team and mobilises an independent, turnkey investigation team. To protect people, the plant, continuity and reputation.
Serious accident · fire · release · explosion · OT cyberattack · critical supplier failure
Three phases
Before, during, after: one team, one thread
BEFORE
Prepare
- Analysis of your site’s major scenarios
- Crisis management plan and reflex cards
- Crisis team set-up and training
- Tabletop exercises and full-scale drills
DURING
Manage the event
- Senior expert to reinforce the crisis team
- Priorities: people, environment, plant
- Log, decisions, internal communication
- Interface with emergency services and authorities
AFTER
Understand and recover
- Independent root-cause investigation
- Action plan and effectiveness verification
- Shared lessons learned
- Safe restart and continuity
Turnkey offer #1
Turnkey crisis management team
We build a crisis team that fits your organisation, and make it operational: everyone knows their role, their tools and their first actions.
- Organisation: roles (crisis director, operations, communication, HR, legal), deputies, on-call rota
- Tools: crisis room, log, crisis directory, reflex cards per scenario
- Training: member training, tabletop exercise, then timed simulation with debrief
- Deliverables: crisis management plan, crisis kit, exercise report and improvement plan
Turnkey offer #2
Turnkey investigation team
After a serious accident or a high-potential near miss, a rigorous, independent investigation protects the company and makes real learning possible. We lead it, or we coach your team.
- First hours: evidence preservation, witness statements, timeline
- Analysis: technical, human and organisational causes, failed barriers (root-cause methods, HOP approach)
- Team set-up: lead investigator, technical experts (process, chemicals, radiation, mechanical) depending on the event
- Deliverables: investigation report, ranked corrective actions, material for discussions with inspectors and insurers
- Training: upskilling your in-house investigators
Examples of scenarios we prepare for
Prepare for the events that would make headlines
Serious or fatal accident
Care, families, authorities, investigation, communication.
Fire, explosion, release
Internal emergency plan, emergency services, neighbours, environment.
Radiological or chemical incident
Specialist expertise, containment, measurements, notifications.
Business disruption
OT cyberattack, critical supplier, utilities: continuity and restart.
Our commitment
What you can expect from us
Senior
an expert who has managed real events on industrial sites
FR · EN
assignments in France and abroad
Independent
a factual investigation focused on learning
Tailored
a team sized for an SME or for a group
FAQ
Your questions
Do you step in during an ongoing crisis?
Yes, to reinforce your crisis team or to launch the investigation. Select “crisis” in the contact form or call directly: we reply the same day.
How long does it take to make a crisis team operational?
It depends on your starting point and the number of sites. A first full cycle (organisation, tools, training, exercise) usually fits in a few weeks; we confirm after a first discussion.
Does the investigation replace the authorities’ inquiry?
No. It is carried out for the company, to understand and act. It respects official inquiries and individuals’ rights; legal counsel is recommended in parallel.
Can you train our own investigators?
Yes: training in root-cause methods and the HOP approach, then coaching on real cases.
Is your crisis team ready for tomorrow morning?
A 30-minute call is enough to review your preparedness and priorities.